Wow. I got my loctote bag a few days ago and the sheer quality of the item compelled me to leave a review, but I’ll get to the bag itself in a moment. First I want to address the customer service, which absolutely floored me. I reached out to the company via email because at the time they only had the Coalition bag on Amazon, and being a poor student (pursuing a law degree) I needed to use gift cards to afford it. The day I sent my email I received a response from a very nice guy named Christopher, and after an exchange of emails he helped me purchase a bag without any hiccups. Christopher was absolutely phenomenal, even getting in touch with me after my purchase to ensure I was not just satisfied but happy with my new backpack.Now to the bag. The reason I am poor (well, one of them, ahem *ridiculous tuition*) is because my last backpack, with my MacBook Pro, iPad and several expensive legal textbooks was stolen after I left it in a classroom while I went to the restroom. The class let out early and some $&*@$ took the whole bag, even though I had a travel lock on the zippers(I know, pitiful). After doing some research online I found the loctote industrial bag company, and decided to make the investment. 10000/10 best purchase ever. It’s a lot roomier than I expected, big enough to fit my replacement 13” laptop(probably not enough room for a 15” though), plus 2 8”x10” textbooks that are each a couple inches thick, with enough room left for my lunch and whatever else I need that day. The interior pockets are super convenient for pens, earbuds, chargers whatever you need. I like the RFID blocking feature, it’s nice to have the extra peace of mind so I toss my wallet in there when I take the bus or train. The actual material of the bag is probably my favorite part, it just feels supple and durable. It’s thick stuff, whatever it is, and it gives the bag a nice heft, which I was a little worried about at first, but after wearing it I found that the rope straps are plenty wide so it doesn’t cut into your shoulder, even when you load it up. Embarrassingly, I also found that the thickness adds padding to whatever is inside. I say embarrassingly because I was bombing a hill on my skateboard, late to class, and ate s*** on my back. Not only was the bag fine (not a loose thread) but my laptop, which, to be fair, was in a lightly padded case, was totally fine after being used as a sled for 20ft for my 180 pounds. I haven’t had anyone try to break into the bag, but if that doesn’t speak to it’s quality I don’t know what will. The only thing I changed is the lock, it seems like it would do the job but I wanted a black one because it matches better and plus it’s more low key. I’m not exactly trying to advertise that I have a locking bag, which presumably would have something expensive in it.At the end of the day this thing is worth it just for the sense of security it gives you. My girlfriend wants one because she likes that it’s Bear Proof “just in case” she gets attacked by one on a well populated campus, she’ll be mauled but her bag will be fine. Google it, they got it certified somehow.When I read reviews of anything online I’m always skeptical. People BS these all the time, but for what it’s worth this is the only company I’ll buy a bag from again. I love it, I love it, I love it. I already have my eye on one of their “sport” ones to take to the gym, so I don’t have to constantly empty it and refill it. Plus it comes in a really cool retro denim color;)