This pack is great. This review is based on my needs and everyone has different uses for a backpack but from my perspective this is the best pack I've ever had, for the money of course. There are a lot of very nice packs on the market for $300 to $500 dollars so don't expect to get a free lunch. some people complained about the straps coming off and the company added rivets which is very rare for a company so points for them. If you are carrying heavy weight for miles and miles of rough trial this isn't the pack for you but for work and school it's perfect. Things I like about it:It stands up on it is own. Most packs fall over and I find this very convenient.It looks fantastic and is made of very nice leather, full grain but still pliable.The zippers move like butter, no sticking, and made of metal, not plastic.The pockets are perfect size and help organize things so that I don't have to go digging for my keys, wallet, change, aspirin, phone charger...It is light and comfortable, even loaded down I can throw one strap over my shoulder and it doesn't try to slip off.The padded vented back is very comfy. Some people complained that it isn't as sturdy as the old leather back model but if you are ripping this back you're doing something wrong. It's plenty strong and much more comfortable.It's perfect size, I don't like huge bags, especially while traveling, it's a fantastic carry-on.It smells awesome and, if you're a fashionista, goes well with everything but a tuxedo.Cons: the padding for the laptop pocket could be thicker but I don't carry my laptop so not a concern.The Velcro patches on the pockets could be larger/ stronger. But the straps add to security so, again, I don't think its an issue as long as you close the straps.I don't need two water bottle pockets and would have liked another zipper pocket instead of two bottle holders.I'm not part of this company, I've just been ripped off and disappointed with products so often I was shocked to get a quality pack and I'm giving credit where it's due. I've looked all over the web and you won't find a better bag in this price range.