I have ordered several times from this company and never had an issue…however this last order does not match the photo and is not the same as the other containers i have ordered in the past…these only have a semi circle for the cupcake rather than a full cup…the semicircle kinda holds it in place and the sides of the container do the rest of the work…it however made for my last deliveries to be a complete disaster, at every turn the cupcakes were flipping side to side and my icing was destroyed. I will NEVER buy these again unless the company can guarantee they will not send these poorly designed ones again. such a waste of money.